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What businesses will love about AI agents

What businesses will love about AI agents

What businesses will love about AI agents
AI agents push organizations and business leaders to be better versions of themselves. (AFP photo)
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As we journey through what many have dubbed the “Year of AI” it seems that most, if not all, organizations have one thing in common: we are getting serious about artificial intelligence agents.

In fact, Deloitte predicts that this year 25 percent of companies that use generative AI will launch agentic AI pilots or proofs of concept, and this number will grow to 50 percent by 2027. 

AI agents have quickly passed the compatibility test and are destined to become devoted partners for business leaders.

AI agents are the future of autonomous work for organizations. They help increase the speed and accuracy of business processes by automating workflows. This includes processing high volumes of data, performing real-time analyses, and executing multi-step, end-to-end processes.

Take, for example, the process of onboarding suppliers, logistics providers, or government authorities. This has traditionally been a laborious financial process with multiple manual steps, but that is about to change. AI agents can help finance teams by reviewing images or PDFs and quickly standardizing and converting these documents into requisitions, invoices, or payment instructions ready for employee review and approval.

The best part is that with AI agents autonomously and successfully executing frequent, repetitive tasks, employees can focus their time on more strategic initiatives. In fact, according to a recent survey from Capgemini, 64 percent of companies expect agents to free up people from repetitive tasks so they can focus on value-added functions, and a Boston Consulting Group report predicts AI will result in long-term productivity gains of up to 60 percent.

This level of assisted automation is a productivity multiplier and enables organizations to reimagine how work is done across their entire business, including finance, supply chain, HR, sales, marketing, and service.

No two relationships are the same — likewise with AI agents, which are unique in that they have the capability to learn from previous interactions and deliver personalized guidance and recommendations. This ability to continuously adapt makes AI agents particularly valuable, as they are optimized to help employees with very specific role-based tasks and responsibilities. 

By utilizing and experimenting with AI systems, business leaders are building the muscle and platform for continuous innovation.

Miranda Nash

For example, a role-based AI agent can help guide employees through HR workflows in response to significant life changes. Whether this is having a child or getting married, the AI agent can help employees take action to update their employee profiles, beneficiary claims, and better understand their new benefits packages based on personal milestones.

Another good example is in sales. An AI agent can help a sales rep produce a uniquely personalized account summary including recent activity, sentiment, and contract status. The agent can then use this overview to draft tailored customer emails that a sales rep can easily edit to match their desired tone.

AI agents are still making their way into day-to-day business operations, but as agentic systems become more accessible and sophisticated, they are transforming how organizations work and solve problems.

In the near future, we will see more mature systems with multiple autonomous AI agents working together to accomplish complex tasks and achieve shared goals. This means AI agents will collaborate with people and each other across business applications and productivity and collaboration tools bringing automation to tasks and processes that were previously out of reach and making work more enjoyable for millions of employees.

These types of agentic workflows will significantly enhance the impact of AI agents and enable organizations to move from making incremental improvements to driving business-wide transformations.

AI agents push organizations and business leaders to be better versions of themselves. By utilizing and experimenting with AI systems, business leaders are building the muscle and platform for continuous innovation.

The more business leaders use, test, and iterate with AI the better they will be at truly optimizing AI to drive quantifiable business value. Organizations that embrace AI agents will be on track to unlock new levels of productivity and accelerate business performance, while organizations that don’t will get left behind.

Now is the time to get serious and take things with AI to the next level. All signs are pointing to a long-lasting relationship that will benefit every organization.

Miranda Nash is group vice president of applications development and strategy at Oracle

 

Disclaimer: Views expressed by writers in this section are their own and do not necessarily reflect Arab News' point of view

The ebb and flow of ֱ’s US Treasury strategy

The ebb and flow of ֱ’s US Treasury strategy
Updated 9 min 43 sec ago

The ebb and flow of ֱ’s US Treasury strategy

The ebb and flow of ֱ’s US Treasury strategy
  • Kingdom calibrates US Treasury allocations primarily to ensure ample, immediate dollar liquidity

JEDDAH: ֱ’s US Treasury holdings are more than a line item in a monthly report — they are a barometer of the Kingdom’s financial strategy, a measure of its confidence in the global economic order, and a cornerstone of its economic diversification efforts.

Commenting on how ֱ decides how much to invest in US Treasury securities at any given time, and what strategic goals it aims to achieve through these holdings, Qaiser Noor, executive director and board member at 1957 Ventures, JS Bank, Tiqmo and Owais Capital, described the Kingdom’s approach as disciplined and hierarchical.

“ֱ calibrates US Treasury allocations primarily to safeguard the riyal’s dollar peg and ensure ample, immediate US dollar liquidity for external payments. Reserve management follows the classic hierarchy of objectives, safety, liquidity, then return, so Treasuries anchor the liquid ‘core’ while duration is adjusted tactically with market conditions,” he told Arab News.

He added: “Oil revenue cycles, fiscal outflows, and expected foreign exchange liquidity needs are key inputs; the aim is to preserve capital and shock-absorb balance-of-payments volatility, along with optimizing yield.”

Central bank view

Nasser Saidi, founder and president of Nasser Saidi & Associates, a specialized economic and financial advisory services company, echoed this perspective, emphasizing that the decision is “primarily taken by the Saudi Central Bank, keeping in mind its strategic goals of currency stability, directed partly by the need to hold US dollar as part of international reserves to maintain the dollar peg and liquidity and safety.” For Saidi, who served as Lebanon’s minister of economy and trade and minister of industry from 1998 to 2000, US Treasuries are a critical pillar of stability, as “holding treasuries allows ֱ to meet its international payment obligations — finance imports, service external debt, portfolio, and capital flows — provide a buffer against oil revenue shocks, while also generating a steady, low-risk stream of income.” 

The aim is to preserve capital and shock-absorb balance-of-payments volatility, along with optimizing yield.

Qaiser Noor, executive director and board member at 1957 Ventures, JS Bank, Tiqmo and Owais Capital

Holdings fluctuations

In the 12 months to July, ֱ’s US Treasury holdings saw notable fluctuations, reflecting active reserve management. 

Holdings rose from $142.7 billion in July 2024 to a peak of $143.9 billion two months later, then fell to a low of $126.4 billion in February, before recovering to $133.8 billion in April. They dipped again to $127.7 billion in May and rose to $131.7 billion by July, underscoring Riyadh’s strategic balancing of liquidity, yield, and diversification.

The pattern of Saudi holdings mirrors strategic adjustments rather than anything else, Noor explained, noting that monthly changes mainly reflect liquidity management and market positioning. 

“Increases can indicate oil inflows being parked in ultra-safe US dollar paper or duration adds when yields are attractive; declines can reflect funding domestic spending, transfers to other public entities, or rotation within the US dollar curve/custodians,” he explained.

He noted that US Treasury data show Saudi holdings fluctuating between $120 billion to $140 billion in recent months, underscoring “active but disciplined management.”

Drivers of change

Saidi pointed to multiple drivers behind these shifts, noting that the rise until September 2024 reflected the Saudi Central Bank, known as SAMA, capitalizing on higher US interest rates, supported by strong oil revenues from the preceding period.

He added that the drop to a six-year low of $108 billion in June 2023 followed a significant transfer of funds to the Public Investment Fund, and the subsequent rise reflected Aramco dividend transfers, which “would have some impact on inflows of US dollar into the central bank in 2024.”

Speaking to Arab News, Saidi explained that the decline to $126.4 billion by February “is likely a combination of factors – expectations that interest rates would stay higher for longer plus a soft landing in the US, portfolio rebalancing away toward higher-yield investments in the backdrop of lower oil production and prices, SAMA withdrawing to meet domestic spending needs / managing liquidity in the banking system,” adding that after a return to stabilization was seen.

For Saidi, the pattern underscores that “SAMA acts as both the traditional central bank, and also actively manages its reserve holdings to accommodate funding needs as per Vision 2030, mainly via the PIF.”

Balancing safety and return

A key question for Saudi reserve managers is how to reconcile the safety of US debt with the need for higher returns and diversification.

Noor stressed the use of a layered approach, noting that the country “typically separates a highly liquid US dollar layer (Treasuries/bills) from a return-seeking layer with measured duration and complements this with other high-grade supranationals/agency papers and selective non-US dollar assets, hedged as needed.”

He explained that the balance shifts tactically based on yield levels, volatility, and stress-testing of foreign exchange needs, adding that the guiding principle is to ensure buffers perform in crises first, with incremental returns pursued only when they do not compromise the immediate usability of reserves.

SAMA and PIF

The interplay between SAMA and the PIF is central to understanding the bigger picture. Saidi explained that their mandates are different as SAMA’s role is to provide currency, banking, and financial market stability, dictating conservative policies.

Meanwhile, the PIF’s mandate drives a more aggressive investment approach, deploying capital in medium- and long-term domestic projects and international assets to boost economic diversification, revenue, and risk reduction, shifting away from oil and gas toward new technologies. 

Holding treasuries provides a buffer against oil revenue shocks while also generating a steady, low-risk stream of income.

Nasser Saidi, founder and president of Nasser Saidi & Associates

He added: “There have also been capital transfers between the two entities: SAMA has reallocated funds into the PIF for long-term strategic investments (with an aim of diversifying away from oil; sometimes into higher-risk, higher-return investments.”

Noor described the relationship similarly, emphasizing that the PIF is the Kingdom’s long-term, higher-risk and higher-return vehicle driving diversification and strategic domestic projects, whereas KSA’s reserves serve as a macro-stability tool. 

Future outlook

This division of roles enables SAMA to maintain stability while the PIF advances Vision 2030’s diversification agenda — a strategy showing results, with Fitch Ratings projecting the Saudi asset management industry to surpass $400 billion by 2026, highlighting the increasing depth and resilience of the Kingdom’s financial ecosystem.

Looking ahead, both experts expect US Treasuries to remain central to Saudi reserves — but with more diversification in the years to come. 

Saidi emphasized that US Treasuries will likely remain the anchor of SAMA’s portfolio due to the dollar peg, but the PIF’s strategy points to greater diversification in the non-reserve segment, with more aggressive investments in private equity, infrastructure, and renewables, as well as artificial intelligence, data centers, technology, and other asset classes.

“Saudi [Arabia] is unlikely to fully abandon the US dollar, despite de-dollarization talks, but expect more diversification and the prospect of a greater role for the Petro-Yuan, given the growing trade and investment links with China, increased holdings in other currencies for trade purposes, and increased holding of gold as a hedge,” Saidi, who has also served as vice governor of the Central Bank of Lebanon for two successive mandates, said.

He added that people should be prepared for the rollout and increased use of a central bank digital currency, a digital riyal, for cross-border transactions as well in the near future.


MENA early-stage funding progresses steadily

MENA early-stage funding progresses steadily
Updated 17 min 1 sec ago

MENA early-stage funding progresses steadily

MENA early-stage funding progresses steadily
  • Companies across a range of industries continue to scale up operations

RIYADH: Startups operating in the Middle East and North Africa witnessed multiple funding rounds in the past week, as companies across a range of industries continue to scale up operations beyond their national borders. 

The sustained momentum in funding underscores investor confidence in the emerging startup landscape in the region amid global economic headwinds. 

Affirming the growth of the startup ecosystem in the region, a report released by Wamda revealed that startup investments in the MENA hit a record high in September, soaring to $3.5 billion across 74 deals.  This growth translates into a 914 percent month-on-month growth and a 1,105 percent year-on-year leap. 

According to Wamda, ֱ led funding activity in the region, with 25 startups raising a combined $2.7 billion, a majority of this coming from the Money20/20 fintech event, which witnessed 15 deals. 

KLIQ secures $2.25m in seed funding round

KLIQ, a Saudi-based artificial intelligence-powered influencer marketing platform, has closed a $2.25 million seed investment round led by Sanabil Venture Studio in partnership with Stryber. 

Founded in 2025 by Asma’a Al-Maraghi and Badr Al-Malluh, the company helps connect brands with content creators through an AI-driven dashboard that manages campaigns, contracts, payments, and real-time performance tracking. 

Cercli raises $12m in series A funding round 

Cercli, a UAE-based workforce management platform, has raised $12 million in a Series A funding round, led by Germany headquartered Picus Capital. 

This investment marks the first in the MENA region for Picus Capital, which manages assets over $1 billion across its portfolio. 

Founded in 2023 by Akeed Azmi and David Reche, Cercli has achieved 10 times revenue growth in the past 12 months. (Supplied)

The funding round also witnessed the participation of Knollwood Investment Advisory, existing investors Y Combinator, Afore Capital, and COTU Ventures. 

The company said that the funding will be used to expand its product suite, accelerate AI development, and scale its global presence across MENA, Europe, and North America.

The investment will also be used to grow its team by hiring talent from leading technology firms. The company added that it has recruited professionals from some of the world’s most recognized companies, including Google, Meta, and Booking.com.

Founded in 2023 by Akeed Azmi and David Reche, the company has achieved 10 times revenue growth in the past 12 months, with its customer base including Vision Bank, Backlite Media, and Global Climate Finance Center, as well as Huspy, Lean Technologies and Ziina.

CADO raises $4.5m

UAE-based gifting platform CADO has raised $4.5 million in a pre-seed funding round, which witnessed participation from venture capital and startup acceleration initiative Sanabil 500, as well as a German family office and a group of high-net-worth and angel investors.

The company revealed that the new funding will help accelerate its expansion in ֱ where it is developing a community ecosystem linking artisans, artists, suppliers, and investors. 

Founded in 2019 by Leila Al-Marashi, the platform combines creativity, logistics, and technology to make corporate gifting smart, effortless, and emotionally resonant.

“Our expansion into ֱ has been an inspiring part of our journey, where we’re building an ecosystem that connects artisans, suppliers, and businesses with a shared commitment to excellence and creativity. This milestone allows us to continue expanding across the region and beyond,” said Al-Marashi. 

TabSense secures $5m round 

Saudi-based AI startup TabSense has raised $5 million in a funding round led by Jasoor Ventures. 

According to a press statement, the investment will be used to launch the first AI Agentic Point of Sale system for multi-branch and franchise restaurants and cafes. 

We’re building an ecosystem that connects artisans, suppliers, and businesses with a shared commitment to excellence and creativity.

Leila Al-Marashi, CADO CEO and founder

The funding will also be used to accelerate product innovation, expand regional sales, and grow its full-stack engineering and AI teams to further advance its agentic intelligence capabilities.

Founded in 2024 by Mohammad Jaber, Mohammad Khleifat, Mohamad Ababatain and Shadi Daboor, the company replaces traditional PoS systems with autonomous AI agents that streamline operations, optimize menus, and automate management tasks. 

“We built TabSense to give restaurant operators more than just a PoS — we built an intelligent teammate,” said Jaber, co-founder of TabSense. 

He added: “PoS systems have remained static for decades, and it’s time they evolved into something that drives business performance, not just records it.” 

SehaTech secures $1.1m

SehaTech, an Egypt-based insurance tech firm, has secured $1.1 million in a seed round, bringing its total funding to $2 million. 

The funding round was led by Ingressive Capital, with participation from Plus VC, a group of strategic angel investors, and existing investors A15, Beltone Venture Capital, and an industry veteran.

The company said that the newly secured funding will be used to scale up its team, expand its operations in Egypt and beyond, and enhance its AI-powered platform with advanced automation tools, according to a press statement. 

“Our goal is not only to fix the operational inefficiencies in medical insurance processing but also to expand access to quality health coverage,” said Mohamed Elshabrawy, founder and CEO of SehaTech. 

He added: “This funding will help us continue building the tools needed to reduce friction between insurers and providers — and ultimately make health insurance more available to the millions who are underserved today.”


Trump not ‘wasting time’ with Putin unless Ukraine deal likely

Trump not ‘wasting time’ with Putin unless Ukraine deal likely
Updated 36 min 30 sec ago

Trump not ‘wasting time’ with Putin unless Ukraine deal likely

Trump not ‘wasting time’ with Putin unless Ukraine deal likely
  • “I’m going to have to know that we’re going to make a deal,” Trump said

ABOARD AIR FORCE ONE: US President Donald Trump said Saturday that he would not schedule any talks with Vladimir Putin unless it was clear that the Russian leader was serious about making a deal to end the war in Ukraine.
“I’m going to have to know that we’re going to make a deal. I’m not going to be wasting my time,” Trump told reporters aboard Air Force One as he headed to Asia.
“I’ve always had a great relationship with Vladimir Putin, but this has been very disappointing.”


Man United finally heading in right direction after thrilling 4-2 win against Brighton

Man United finally heading in right direction after thrilling 4-2 win against Brighton
Updated 33 min 34 sec ago

Man United finally heading in right direction after thrilling 4-2 win against Brighton

Man United finally heading in right direction after thrilling 4-2 win against Brighton
  • It is still too early to tell if Amorim has turned a corner after such a wretched start to his tenure
  • A prime source of encouragement for Amorim is the manner in which his summer signings have added a new dimension

LONDON: The crisis is over for Manchester United. For now at least.
A third straight win in the Premier League finally has Ruben Amorim’s team moving in the right direction, up to the heady heights of the top five on Saturday and with a sense of momentum not felt for a long time at Old Trafford.
A 4-2 win against Brighton extended coach Amorim’s best run of league wins since he was appointed last November. It was the first time United had won three in a row in England’s topflight since February 2024.
Victory also ended Brighton’s winning streak in this fixture, which dated back three seasons.
It is still too early to tell if Amorim has turned a corner after such a wretched start to his tenure, including the 20-time champion’s worst-ever season in the Premier League last term.
But coming on the heels of last week’s morale-boosting win at Liverpool, the signs are positive, even if Brighton sparked a fightback to make it a nervy finish for the home fans.
A prime source of encouragement for Amorim is the manner in which his summer signings have added a new dimension.
Brazil forward Matheus Cunha scored his first goal for the club with a curling shot from outside the area to give United a 24th-minute lead.
Bryan Mbeumo also scored twice in the second half, making it three in his last two games, after Casemiro had doubled the lead with a deflected effort before the break.
It was a former United player, Danny Welbeck, who gave Brighton hope with a brilliant free kick that flew into the top corner and when substitute Charalampos Kostoulas headed another goal in time added on, the tension rose inside the stadium.
Then came Mbeumo’s second to snuff out any chance of a collapse and ensure the winning streak continued.
Defending champion Liverpool were playing Brentford later Saturday and a win would see them move up to second.


Kamala Harris leaves door open for 2028 presidential run

Kamala Harris leaves door open for 2028 presidential run
Updated 56 min 4 sec ago

Kamala Harris leaves door open for 2028 presidential run

Kamala Harris leaves door open for 2028 presidential run
  • Harris said she expects a woman will be president in the coming years, and it could “possibly” be her
  • “I have lived my entire career a life of service and it’s in my bones”

WASHINGTON: Kamala Harris isn’t ruling out another run for the White House.
In an interview with the BBC posted Saturday, Harris said she expects a woman will be president in the coming years, and it could “possibly” be her.
“I am not done,” she said.
The former vice president said she hasn’t decided whether to mount a 2028 presidential campaign. But she dismissed the suggestion that she’d face long odds.
“I have lived my entire career a life of service and it’s in my bones. And there are many ways to serve,” she said. “I’ve never listened to polls.”


She’s recently given a series of interviews following the September release of her book, “107 Days.” It looks back on her experience replacing then-President Joe Biden as the 2024 Democratic presidential nominee after he dropped out of the race.
She ultimately lost to Republican President Donald Trump.
In an interview with The Associated Press last week, Harris, 60, also made clear that running again in 2028 is still on the table. She said she sees herself as a leader of the party, including in pushing back against Trump and preparing for the 2026 midterms.
Asked in an Oct. 17 interview with AP whether she had plans for a 2028 bid, Harris said, “I haven’t decided. Sincerely. I have not decided. I may or I may not. I have not decided.”
Asked specifically whether she still wanted to do the job itself, she used the past tense, saying, “It’s a job I wanted to do.” But she noted that the only way to do it “is to run” and win.
Meanwhile, political jockeying among Democrats for the 2028 presidential contest appears to be playing out even earlier than usual.
Several potential candidates are already taking steps to get to know voters in key states, including California Gov. Gavin Newsom, term-limited Kentucky Gov. Andy Beshear and California Rep. Ro Khanna. Upwards of 30 high-profile Democrats could ultimately enter the primary.